We aim for your satisfaction. Sadly, We don’t offer refunds or exchanges for custom orders.
If the fabric is unavailable, The client will be offered other fabrics option or another choice of another design.
Return, exchange(only ready to wear items) or alteration request emails should be sent to info@dajdxb.com within 3 days of receiving the order.
Items that have been used, worn, washed, altered, or damaged will not be accepted. If your exchange does not meet the requirements, the package will be sent back and the return request will not be accepted.
A customer will be given store credit for the price value of the item returned.Taxes, Duties, and Shipping fee is excluded.
Store credit is valid only for 6 months from the day of purchase.
We are not serving any return, exchange or alteration request for outlet items. RTW and OUTLET pieces doesn’t come with sheila. If you need a sheila, Please request through our email or whatsapp.
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