Payments
- We accept payments online using Visa and MasterCard credit/debit cards in AED (or any other agreed currency).
- Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
- If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
- The cardholder must retain a copy of transaction records and Merchant policies and rules.
- United Arab of Emirates is our country of domicile.
- Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
- DAJDXB will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
Delivery Policy
- Orders will be processed within 10 working days of receiving the authorized payment.
- Orders will be shipped via courier and shipping times will vary from country to country depending on custom clearance procedures.
- The estimated time for receiving an order is 2 to 3 weeks.
- Delivery of orders also depends on whether the product is available in stock and if this is the case then the order will be shipped the next working day.
- Delivery charges are different for every country as it depends on the delivery location and weight of the package.
- DAJDXB will not deal or provide any services or products to any of the OFAC sanctions countries in accordance with the law of UAE.
- We ship via DHL. A tracking number will be sent to the customer once the order is shipped to track the shipment.
- Its the customer’s responsibility to track his/her shipment and make sure to receive it.
Refund & Return Policy
- We want you to be completely happy with your orders. Unfortunately, we don’t offer refunds.
- In case of the Unavailability of a fabric, the customer will be offered other fabrics or will be given the choice of choosing another design.
- Return or exchange request emails should be sent to info@dajdxb.com within 3 days of receiving the order.
- Returns that are damaged, soiled, altered, or perfumed will not be accepted and will be sent back to the customer.
- A customer will be given store credit only for the price of the item returned excluding any taxes, duties or shipping paid.
- Store credit expires in 6 months from the day of purchase.
